Terms & Conditions
Review the terms that guide our process, services, and responsibilities.
1. Scope of Work
• KEMPA Design will provide services as specified in the signed project agreement.
• Services exclude third-party consultants, contractors, or vendors unless explicitly outlined.
2. Design Documentation
• All designs, drawings, and renderings provided are for conceptual purposes.
• Clients are responsible for reviewing and approving all documentation prior to execution.
• KEMPA Design is not liable for any misinterpretation or misuse of design materials.
3. Third-Party Consultants and Contractors
• KEMPA Design may suggest third-party consultants or contractors; however, these are independent entities.
• KEMPA Design assumes no liability for their performance, errors, or adherence to timelines.
• Clients are solely responsible for entering into agreements with third-party professionals.
4. Payments and Fees
• A 50% retainer is required before work commences, with remaining payments due as per the project agreement.
• Additional fees may apply for scope changes, project delays, or unforeseen challenges.
5. Procurement Terms
• All orders for furniture, fixtures, and equipment are final.
• KEMPA Design is not responsible for delays, damages, or issues caused by manufacturers, shipping, or customs.
• Custom and special-order items are non-refundable under any circumstances.
6. Project Timelines
• Timelines are estimates and may change due to factors beyond KEMPA Design’s control, including vendor delays or unforeseen conditions.
7. Limitation of Liability
• KEMPA Design is not liable for:
• Damages, delays, or defects arising from third-party vendors, contractors, or suppliers.
• Claims, losses, or damages resulting from misuse of design materials or recommendations.
• Project delays caused by client approvals, changes, or unforeseen site conditions.
• Force majeure events, including natural disasters, government actions, or other uncontrollable circumstances.
• By engaging with KEMPA Design, clients agree to indemnify and hold harmless KEMPA Design, its employees, and agents from any claims, damages, or liabilities arising out of or related to the project.
8. Ownership of Design and Media
• All intellectual property, including designs, drawings, photography, video, and materials created by KEMPA Design, remains the exclusive property of the company.
• Clients acknowledge that KEMPA Design may use project images, photography, video, and details for portfolio purposes, marketing, promotional materials, and other company-related uses.
• Reproduction, distribution, or reuse of KEMPA Design’s intellectual property without prior written permission is strictly prohibited.
9. Insurance Requirements
• Clients must ensure adequate insurance coverage for all furnishings, materials, and installations during transit, storage, and installation.
10. Termination Policy
• Either party may terminate the agreement with written notice.
• KEMPA Design is entitled to payment for all completed work, services rendered, and expenses incurred up to the termination date.
11. Governing Law
• These Terms & Conditions are governed exclusively by the laws of the Cayman Islands.
• Any disputes shall be resolved through arbitration or mediation in accordance with Cayman Islands law.